Make A Claim

Making a claim on your insurance

To help us to help you, please:

1. Call us as soon as you know something's gone wrong on:
   
   
   • To make a claim on Section 1: Caravan, Section 2: Caravan Contents, Section 3: Family and Friends Cover:
     CaravanPlan Insurance
     0343 227 0842
     claims@caravanplaninsurance.co.uk
     CaravanPlan Insurance, Davies Group, Two Smithfield, Leonard Coates Way, Stoke-on-Trent ST1 4FD
     
     
   • To make a claim on Section 4: Public Liability:
     Langleys Solicitors LLP
     0343 227 0844
     ukg@langleysclaimservice.com
     Langleys Solicitors LLP, Queens House, Micklegate, York YO1 6WG
     
     
2. Have your Caravan insurance policy details to hand
3. Tell us what’s happened over the phone
4. Complete any claim forms we send you (by email or post) without delay
5. Attach any helpful evidence which you’ve been able to gather.

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What we’ll do with your claim

We try to keep things quick and simple, which is why we'll always speak directly with you regarding your claim as the first step. We appreciate that when something goes wrong it can cause you a lot of worry and stress, so we'll do everything we can to deal with your claim efficiently.

You can see full details of our claims procedure in our CaravanPlan policy document.